Terms of Service

These Terms of Service ("Terms") govern your access to and use of the SentrySec platform and website ("Service"), provided by MEVS Lab (ABN [37 992 008 784 ]) ("SentrySec", "we", "us", "our"). By using the Service or signing up for a trial or subscription, you ("you", "the Customer") agree to these Terms. If you are agreeing on behalf of a company, you confirm you are authorised to bind it.

1. The Service

SentrySec provides software for security companies covering rostering, NFC checkpoint patrols, incident reporting, analytics and related features. We may update, add or remove features over time to improve the Service.

2. Free trial

We offer a 30-day free trial. During the trial:

• no payment is required and no card is needed to start;
• the Service is provided on an "as is" basis; and
• we may end or modify trials at our discretion.

At the end of the trial, you may choose to subscribe. If you do not, your access may be suspended and your data handled in accordance with our Privacy Policy and section 10.

3. Subscriptions and fees

If you subscribe after the trial, the fees, billing period and any specific terms will be as agreed between us in writing (including any order form or quote). Unless otherwise agreed, fees are payable in advance and are exclusive of GST, which will be added where applicable. Late payment may result in suspension of the Service.

4. Price-beat guarantee

Our "at least 30% cheaper" guarantee is offered on the following basis:

• it applies to the price you are genuinely paying for comparable guard-management software at the time you sign on, and requires you to provide reasonable evidence of that price;
• the guaranteed rate is confirmed in writing when you subscribe and applies for the agreed term; and
• it does not apply to promotional pricing, bundled or discounted third-party arrangements, or where a like-for-like comparison is not reasonably possible.

5. Your account and responsibilities

You are responsible for:

• keeping account credentials secure and for all activity under your account;
• ensuring the people you give access to comply with these Terms;
• the accuracy and lawfulness of the data you enter into the Service; and
• obtaining any consents required to enter personal information about your staff, clients and sites, and to use location and checkpoint monitoring.

6. Acceptable use

You must not:

• use the Service unlawfully or to breach anyone's rights;
• attempt to gain unauthorised access to the Service or other customers' data;
• interfere with or disrupt the Service, or attempt to reverse engineer, copy or resell it except as permitted by law; or
• upload malicious code or misuse the platform in any way that could harm us or other users.

7. Your data

As between you and us, you own the data you enter into the Service ("Customer Data"). You grant us the right to host, process and use Customer Data as needed to provide and improve the Service and as described in our Privacy Policy. We will handle personal information in accordance with the Privacy Act 1988 (Cth). You are responsible for keeping your own records where you require them.

8. Our intellectual property

We own all rights in the Service, including the software, design, branding and documentation. Nothing in these Terms transfers any of that to you. You may use the Service only as permitted by these Terms during your trial or subscription.

9. Availability

We aim to keep the Service available and reliable, with backups and safeguards in place, but we do not guarantee uninterrupted or error-free operation. We may perform maintenance and will make reasonable efforts to limit disruption.

10. Suspension and termination

Either party may end a subscription in accordance with the agreed term and notice. We may suspend or terminate access if you materially breach these Terms, fail to pay, or use the Service unlawfully. On termination, your right to use the Service ends and Customer Data is handled as set out in our Privacy Policy and any agreement between us — including a reasonable opportunity to export your data before deletion, unless we are required to retain it by law.

11. Australian Consumer Law

Nothing in these Terms excludes, restricts or modifies any guarantee, right or remedy you have under the Competition and Consumer Act 2010 (Cth), including the Australian Consumer Law, that cannot lawfully be excluded ("Non-Excludable Rights").

12. Warranties and liability

To the extent permitted by law, and subject to your Non-Excludable Rights:

• the Service is provided "as is" and we exclude all other warranties, whether express or implied;
• we are not liable for indirect, incidental, special or consequential loss, or for loss of profit, revenue, data or goodwill; and
• our total liability arising out of or in connection with the Service is limited to the fees you paid us for the Service in the 12 months before the event giving rise to the claim.

Where our liability for a breach of a Non-Excludable Right can be limited, it is limited (at our option) to re-supplying the Service or paying the cost of having it re-supplied.

13. Indemnity

You agree to indemnify us against claims, losses and costs arising from your breach of these Terms, your unlawful use of the Service, or the data you enter into it, except to the extent caused by us.

14. Changes to these Terms

We may update these Terms from time to time. The current version will always be on our website with the "Last updated" date. Where changes are material, we will take reasonable steps to notify you. Continued use of the Service after changes take effect means you accept the updated Terms.

15. Governing law

These Terms are governed by the laws of New South Wales, Australia, and you and we submit to the non-exclusive jurisdiction of the courts of that State.

16. Contact us

MEVS Lab — SentrySec
[info@sentrysec.com.au]
[0421000233]